• LA: (337) 474-4249 TX: (409) 724-0440
  • Lake Charles, Louisiana 2950 Country Club Lake Charles, LA 70605
  • Nederland, Texas 2909 Spurlock Rd Nederland, TX 77627

Kim from Access Of Louisiana raves about our services.

“National Networks has been our IT provider for over ten years now. We began using them on an hourly basis. However, we decided to go with their Managed Services because then we only pay one monthly fee for all of our IT services.

Regardless of the type or size of the IT problem we have, they handle it for us. Whether it’s due to a printing, email or another issue, the team at National Networks answers our call right away.

Before we used National Networks, we had to deal with IT downtime, interruptions, and failures.  Their team revamped our IT infrastructure which is now reliable and secure. Now our days go smoothly without IT concerns.

Today, we have the information we need at our fingertips, and they back up our data, so it’s always recoverable. They keep all of our software up to date, so we don’t have to worry about doing this ourselves.

National Networks sat down with us to assess where we might be able to save money.  They looked at our telephone and internet bills and figured out how they could save us over 40% each month, which is about $16,000 over the course of the year.  Plus, we haven’t had any issues with our telephone or internet connectivity with National Networks supporting us.

When we call them they’re always here for us – even if we call before 7 a.m. or after 5 p.m. Anytime we need them, National Networks is there.

We are so pleased with them that we wanted to tell others. We highly recommend you contact them for your IT needs.”

Thank you, Kim.

Hearing your kind words and recommendation is what we strive for.

Kim and the staff at Access of Louisiana Federal Credit Union know that we do everything we can to help their business grow and move forward with the best IT solutions and support we can provide.

In the world of financial services, when it comes to safeguarding confidential data, there’s zero-tolerance for risk. Kim and her staff can’t take chances on downtime, compliance issues, or data breaches.

Our financial services clients trust our specialists to keep their technology secure, running at peak performance, and in compliance with ever-changing regulations. When we take these worries off their hands, they can focus on running their businesses.

Because, after all, just like you, they just want technology to work when they need it. They don’t want to spend a lot of money on hourly rates and techs who have to come back and fix something they didn’t the first time.

We help Access of Louisiana, and all of our clients build an IT foundation they need to meet their revenue targets, streamline operations, remove complexities, and enhance company communications. Our fixed-cost IT services provide cost-effective solutions to meet both their budget and their goals.

Our Managed IT Services include:

  • Around-the-clock monitoring of all IT systems including servers, firewalls, and computers.
  • Onsite services when IT issues arise requiring a certified technician.
  • Remote support for computer issues identified by our monitoring service or called into our help desk.
  • A friendly voice on the other end of the phone when you have a question that needs an answer.
  • Expert business-focused IT technicians with a deep knowledge of technology and how it impacts your business.
  • Support for the latest hardware and software.
  • Email hosting in our data centers that provides 24/7 secure data accessibility and anywhere access to email.
  • Many additional business technology benefits.

Plus, we ensure our clients’ data is backed up reliably both onsite and in a secure cloud setting.  This is especially important for our banking and financial services clients like Access of Louisiana Federal Credit Union, because U.S. Financial Regulations require Business Continuity Planning.  

The financial environment is rapidly evolving with the enforcement of new, complex regulations by the federal government.  Financial institutions must be able to immediately gather, use, protect, and recover their data in all instances. Doing so requires a reliable business continuity plan to ensure data is accessible and recoverable in the event of a disaster.

Business continuity planning prepares you for a disruptive event, such as a natural disaster, power outage, cyber theft or human error. Your data is encrypted, stored and regularly backed up to a secure offsite location via the cloud.  This way your authorized employees can access it if it’s lost, stolen or corrupted.

An outage of one or more critical systems could lead to a loss of data resulting in reputational damage, expensive fines, reduction in revenue, and potentially the end of your business. Business continuity planning is important for financial institutions, with networks, devices, and systems becoming more complex, and cyber attacks increasing. A proper business continuity plan also details how your employees will communicate and keep business processes running efficiently during and after a disaster.

Our experts always consider regulatory compliance when developing a business continuity plan. These regulations are designed to protect the security of citizens, and financial institutions must strictly adhere to them to avoid penalties.

Data protection is imperative for any business, but banks and credit unions face unique challenges. They must deal with massive amounts of data coming from all forms of customer interactions, online, over the phone, and in writing. Furthermore, they must manage this data while also complying with regulations. 

Banks generate and store more data than ever before. They require powerful data management tools to do this. Data must be stored both during a simple ATM withdrawal or after a complex merger with another institution. They must gather, process, protect, and recover their data no matter what, and it’s essential to have an approach for data protection and storage for long-term access.

Along with this data retention requirements, they must comply with local, federal, and international laws. At National Networks, we’re aware of these laws and take them into account when managing your IT infrastructure.

The extensive requirements and concerns in the financial industry require comprehensive data management and protection methods. Does your financial institution have adequate data lifecycle management processes in place? What about a secure data backup and disaster recovery plan?

In addition to our exemplary IT Managed Services, National Networks can help you implement proper data management and backup processes for your financial institution to ensure data security and compliance with specific regulations.

To learn more about our Managed Services, Data Management or Business Continuity Solutions, get in touch with us at (337) 474-4249 or (409) 724-0440 or support@nationalnetworks.com.  Like Kim says, we’re always here for you.

Published on 7th March 2018 by Shawn Maggio