At National Networks, we know technology challenges can feel overwhelming. When something isn’t working, you need more than technical expertise—you need someone who listens, understands, and delivers solutions with care. That’s why we’ve always been committed to providing smart, tailored solutions for our clients. Now, we’re taking that commitment to the next level.
We’re thrilled to announce that eight of our incredible team members have completed Compassionate Geek training, bringing an even greater level of care and communication to our services.
Transforming the Customer Experience
In today’s fast-paced world, technical problems are often met with impersonal fixes that leave customers feeling like just another number. We wanted to change that. By fostering a culture where technical expertise is paired with empathy and understanding, we’re ensuring that every client interaction is not just a solution but a positive experience.
To achieve this, we turned to Compassionate Geek training—a specialized program designed for IT professionals. Created by Don Crawley, this training combines technical skills with principles like clear communication, active listening, and genuine empathy. The result? A team that not only solves problems but also puts people first.
Meet Our Compassionate Geek Graduates
We’re proud to celebrate the hard work and dedication of the first group of National Networks employees to complete this transformative program:
- Riley Maggio
- Garret Shook
- David Paxson
- Quincy Lastrapes
- Cory Milliron
- Nick Braneff
- Dylan Fields
- Danny Reed
These eight team members are now better equipped than ever to deliver not just technical solutions but also compassionate, client-focused care.
What This Means for You
When you partner with National Networks, you’ll receive more than IT support. You’ll experience:
- Clear, empathetic communication during every interaction.
- Stress-free resolutions handled with professionalism and care.
- A team that understands your needs and tailors solutions to fit your business.
With eight graduates leading the charge—and more team members actively working to complete their training—we’re raising the bar for IT service in our community.
Celebrating Excellence Together
At National Networks, we believe IT is about more than technology—it’s about relationships. Our Compassionate Geek graduates exemplify this belief, helping us ensure every client feels heard, supported, and valued.
We’re incredibly proud of Riley, Garret, David, Quincy, Cory, Nick, Dylan, Danny, and the rest of our team for their dedication to growth and excellence. Join us in congratulating them on this achievement!
Let us take the stress out of IT—contact us today to experience the National Networks difference.
