Shawn Maggio

Our CEO - Shawn Maggio

IT That Works For You

Founded in 1998 in Lake Charles, Louisiana, by the Maggio Family - Sammy (father), Vickie (mother), and Shawn Maggio (son) after Shawn's realization of the critical need for reliable IT support services while working for a local small business - National Networks then quickly expanded its footprint by opening a second location in Southeast Texas.

Since then, it has been our sole mission to provide unmatched IT solutions. We're committed to ensuring that business owners have the most reliable and professional IT service in Southwest Louisiana & Southeast Texas. As we like to say, "We're in the PEOPLE business, NOT the computer business.". With a team of 14+ IT experts, 6+ cabling experts, and a fleet of 26 vehicles for rapid response, we're like your full-service IT department. Let us take care of everything technology so you can focus on running your business.

Here’s why so many businesses depend on National Networks for complete IT services and support:

  • Priority-Driven IT Support. Recognizing the importance of your problem, we are committed to swift resolutions. Drawing inspiration from the efficiency of a hospital emergency room, we have modeled our ticket priorities to ensure quick problem-solving and reduce downtime. We understand your busy schedule and have made a sincere commitment to addressing your computer problems swiftly. Moreover, our secure management tools enable most repairs to be conducted remotely, eliminating the need for you to wait around for a technician to arrive.
  • No Geek-Speak. You deserve to get answers to your questions in PLAIN ENGLISH, not in confusing technical terms. Our technicians will also not talk down to you or make you feel stupid because you don't understand how all this "technology" works. That's our job!
  • 100% No-Small-Print Satisfaction Guarantee. Quite simply, if you are not happy with our work, we'll do whatever it takes to make it right to YOUR standards without charging you for it. And if we can't make it right, the service is free.
  • Peace Of Mind. Because we monitor all of our clients' networks 24/7/365, you never have to worry that a virus has spread, a hacker has broken in or a backup has failed to perform. We watch over your entire network, taking the management and hassle of maintaining it off your hands. This frees you to focus on your customers and running your business, not on your IT systems, security and backups.

Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, National Networks is here to team up with you and your company for expert support.

What We Have Been Up To

Meet The Team

Marcus Edwards
Chief Operations Officer

Rachelle Maggio
Louisiana Office Manager

Amy Billington
Texas General Manager

Dawn Luquette
Service Manager

Sydney Peet
Marketing Manager

Our Mission

Our mission is to provide services and solutions that will enable your business to be more effective, efficient and profitable. We take pride in delivering services that exceed your expectations, are responsive, and are built on a foundation of trust and mutual respect.

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    What Every Business Owner Must Know About Hiring An Honest, Competent, Responsive And Fairly Priced Computer Consultant

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