As we step into 2025, it’s the perfect time to reflect on an incredible year for National Networks. From welcoming new clients to celebrating major milestones and giving back to our community, 2024 was a year filled with achievements and growth. Let’s dive into the highlights of what we accomplished together.

Welcoming New Partnerships

In 2024, we welcomed 32 new managed services clients into the National Networks family, expanding our reach and impact. By year’s end, we proudly serviced a total of 448 businesses, continuing to deliver the IT solutions our clients trust.

Celebrating Loyalty

Long-term relationships are the cornerstone of our success. This year, 22 customers celebrated their 12+ year milestones with us. To honor these loyal partnerships, we held our 2nd annual client appreciation event, which saw over 80 attendees coming together to celebrate our shared successes. Their continued trust and partnership mean the world, and we’re honored to serve them year after year.

Achievements Worth Noting

Our team stayed sharp and dedicated, earning 29 new IT certifications to ensure we’re always equipped to tackle your IT challenges. Of course, we couldn’t have done it without our trusty new coffee pot—we brewed 2,367 cups of coffee to fuel our solutions and keep us energized!

Giving Back to the Community

At National Networks, we believe in the power of giving back. This year, we donated over 1,000 canned goods to local charities. Additionally, we hosted 2 Lunch & Learn events and proudly sponsored 2 Chamber Coffee events to foster connection and growth within our community.

IT That Works

2024 was a busy year for our team:

  • We closed an impressive 8,170 tickets with an average resolution time of 84 hours (less than an hour—talk about speedy service!).
  • Our clients gave us 605 SmileBack reviews, resulting in an average satisfaction rate of 99%. Your feedback inspires us to keep striving for excellence.
  • We kept 1,764 workstations running smoothly and managed 280 servers to ensure our clients could operate without a hitch.
  • We installed enough cabling to cross the Louisiana-Texas border 5 times—a testament to our commitment to reliable infrastructure.

Recognition and Awards

We’re thrilled to share that National Networks was named one of the Top 50 Businesses in Southwest Louisiana (SWLA) for the 12th consecutive year. This recognition is a testament to our team’s hard work and the trust our clients place in us.

Looking Ahead to 2025

As we reflect on these achievements, we’re filled with gratitude for our clients, team, and community who made 2024 such a memorable year. Here’s to an even bigger and better 2025—together, we’ll continue to push boundaries and deliver IT solutions that make a difference.

Thank you for being part of our journey!